Raise a question on Atlassian Answers for assistance.Īdd the RequestHeader unset Authorizationline to the apache configuration page to disable authorization headers.Attempt to access Jira and check the Apache Log Files for any errors.Increase the LogLevel for Apache to debug and restart it.Ensure that Jira works as expected when running directly from Tomcat and bypassing Apache.Disable redirection in Tomcat (revert any changes as in Running Jira over SSL or HTTPS) and check that there is only one redirection in Apache. Too many redirects: Both Tomcat & Apache are redirecting, when only one should be.Unfortunately even if you disable webperfcache for a instance, if there is a single instance enabled then all instances will still proxy through webperfcache with resulting session problems. Of note recently was the jira session issue. The OSX Servers enable webperfcache by default for Virtual Hosts, which for static content would be great, but for dynamic instances (which ALL of ours are) it is Evil and causes many issues. A user reported this as the likely cause of Jira session problems, in the form of users' identities becoming mixed up, as below.Īdditionally we do not recommend using Max OS X as it is not supported, as in our Supported platforms. Running Mac OS X: Disable webperfcache, which proxies port 80 by default. This page describes how to integrate Apache HTTP Server (also referred to as httpd ) with Jira, utilizing modproxyajp so that Apache operates as a reverse-proxy. Disabling SELinux ( /etc/selinux/config) apparently fixes this. Until then, if you need to use the AJP Connector, there are steps you can take to mitigate this issue. Permission Denied Errors enabling mod_proxy (and mod_jk) on Linux distros that use SELinux: Users have reported 'permission denied' errors when trying to get mod_proxy (and mod_jk) working.This module is enabled by default in some Apache HTTP Server version 2 distributions. If these problems are encountered, try disabling the mod_cache module.
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